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Expired Activation Code

In the digital side of banking, the activation code serves as the key to unlocking your account's full set-up. However, what happens if this vital code expires before you get the chance to use it? 

 

Fear not! We've made a simple process to help you regenerate your activation code to overcome this hurdle and resume your journey towards banking with KAF Digital Bank (KAF DB).

 

What to Do if the Activation Code Expired 

  1. Accessing Activation:

On the Pre-Login page, click on "Activate Account".

  1. Entering Activation Code: 

Input the Activation Code sent to you via your registered email.

  1. Code Expiry Notification:

If your Activation Code has expired, a toast message (popup message) will appear, indicating the need for code regeneration.

  1. Navigating to Regeneration:

Click on the provided link to go to the "Regenerate Activation Code" page.

  1. Filling in Details:

Complete the required fields, including your registered email, mobile number, and captcha (human verification).

  1. Validation: 

Once entered details are valid, the activation code will be regenerated.

  1. Success Screen: 

Upon successful regeneration, you'll be navigated to the Success screen.

  1. New Activation Code:

The new activation code will be sent to you via email, replacing the old one.

 

Understanding how to activate your account can be tricky, and you might face unexpected challenges. But with the right help, you can overcome any obstacle. By following the steps outlined in this guide, you can easily regenerate your activation code and regain access to your account. Remember, at KAF Digital Bank, we're committed to providing you with the support and assistance you need to make your banking experience as smooth as possible. 

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