KAF Digital Bank Quick Pre-Login Guide

Welcome to KAF Digital Bank! Before you log in, here are the main features you can access directly from your app’s main screen:

Main Features of the Pre-Login Screen

• Language Switch: Choose your preferred language.
• Log In: Enter your NRIC number to access your account.
• Open Account / Sign Up: Start a new account application or resume your registration right where you left off.
• Activate Account: Fast activation for new users using the Username & Activation Code sent to your email.
• QR Pay: Scan and pay instantly (for active accounts).
• SecureKAF: Securely authorize transactions ("Approve" or "Reject").
• Help Centre: Access Frequently Asked Questions (FAQ) articles, support channels, and important document details.

Steps to Activate Your New Account

• Tap Activate Account and enter the Username and Activation Code from your email.
• Set up your biometric access (fingerprint/Face ID) and a 6-digit PIN.
• Make a first deposit of at least RM10 to activate your balance.

First Transfer Requirement: The transfer must come from a conventional, Islamic, or digital bank account (not an e-Wallet) under your own name.

Help Centre

• Need instant support? Get in touch with our Wira KAF anytime, anywhere via the KAF Digital Bank mobile app:

Phone: Chat with our Wira KAF at +603-8744 3331.

Email: Send us a message at hello@kaf.com.my .

WhatsApp: Contact us via WhatsApp at +6012-473 8744.

Secure Message: Select “More” on the app, then select “Message”, and you can send us a message anytime.

Our support team is available 24/7 to answer any of your queries during this period.

• Account Recovery: Get immediate assistance from our Wira KAF if you forget your username or cannot log in.
• Important Documents: Review our Fees & Charges, Privacy Policy, Shariah Terms & Conditions, General Terms & Conditions, and PIDM protection details.