Username (Access the Mobile Application Using Your ID)
Forgetting your username can be frustrating, but we've made recovering it quick and simple at KAF Digital Bank (KAF DB).
Here's a step-by-step guide to help you retrieve your username with ease.
Forgot Username
- Accessing Help Centre:
On the Pre-login Dashboard, tap on the “Help Centre”.
- Navigating to Recovery:
Find "Can’t Sign In" and tap on "Forgot Username".
- Entering Details:
Provide the required information—email address, mobile number, and date of birth—and correctly input the Captcha (Human Verification).
- Receiving Notification:
After these steps, the user will receive a notification in their email to recover their username.
Don't let a forgotten username hinder your banking experience. With our user-friendly Help Centre and straightforward recovery process, regaining access to your account is just a few taps away. Follow these steps to retrieve your username and resume seamless banking with KAF Digital Bank.
Was this article helpful?
Couldn’t Find What You Are Looking For?
Submit a question to us and we will work on it
Submit a Question